Monday, December 24, 2007

Designing an information system

[This is not a San Diego related post, even though I was inspired by the comparison of information systems at UCSD, CERGE-EI, and MUNI.]

Governments collect information about everything they can. You have no way to know what they have about it in their databases. Moreover, they sometimes loose some of this information.
The trouble with a loss of information in the USA (or West in general) is bigger than in Czech Republic, because what you need in the US to do things is just the information, but in the Czech Republic, you need papers.
Yet, it is clear that the future is in the databases. Government need and (unfortunately) will need information, it is easy to get and cheap to store... The question is how to manage it so that the people do not object too much. The design of such governmental information is an interesting, though purely hypothetical question, for now.
One has to consider how information is generated, how it is stored and how is it accessed (by whom etc.)
Such system would contain basically the same information that governments already collect
1. Name, birth, info about parents and children, address
2. Driving license, car, insurance...
3. Property (houses, land,...)
4. As a plug in, one might have access to information about health insurance and expenses
5. Social security (benefits), pension.
6. Taxes,
7. Personal ID and passport renewal
8. Education achieved
9. Criminal record

The best selling point of such database would be (online) access to such information. Not only each citizen could access and verify such information, but it is very easy to get rid of most stamps and bureaucracy. Any "official" transcript could be easily printed (with some ID code that would allow verification).

Making such system secure would not be easy. I would like to see password (changing portion of it would be required during login), finger print or iris scan, which would authenticate user against the system.

From the governmental perspective, users should have access using separate (dedicated) network (i.e. not from computers on internet), physically only from their offices. Each officer would have access only to a portion of information relevant for his job. Each access would be logged and will be accessible to the person in question.

[Many small things would need to be done about security...]

Even though such system would simplify access to governmental service, it will take a long time before it could be the only access. Thus, people still would need to able to have physical access. Yet, I would be great to have such system. And it would be fun to develop details of such system...

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